Return and Exchange
What is your return policy ?
FocusFixed's returns policy accepts only exchanges/replacements only on printed t-shirts and not direct monetary refunds. We accept exchanges (stock permitting) up to 3 days from the date of delivery of order if the delivered item is defective or misprinted.
We currently do not accept return for fit/size issues. Please check the size chart properly before ordering.
How do I initiate a return for defective or a misprinted t-shirt ?
Please mail us at contact [at] focusfixed [dot] com to initiate a return. Please mention the following information clearly in the mail:
- Order number & registered email ID
- Product Name
- Defect in the product
- Images showing the defect